Ability is defined by training, dedication and work ethic, not by gender
I started my journey in the automotive industry at 16 years of age, starting out as an apprentice mechanic and panel beater. Those early years gave me a strong foundation in vehicle repair and practical problem-solving. After some time away, I made the decision to return to the industry in 2023 as a windscreen technician, where I am proud to continue growing my skills and experience.
I initially expected the industry to be heavily male-dominated and assumed I might face challenges because of that. However, my experience has been completely different. As a female in this sector, I’ve found it to be far more inclusive than originally thought, with modern equipment and ongoing developments designed to support anyone in doing the job safely and effectively. It has shown me that skill and determination matter far more than gender.
I honestly enjoy every part of my role as a VGRRR (vehicle glass repair, replacement and recalibration) technician, but if I had to choose a favourite, it would be fitting the windscreen and recalibrating the safety systems. No two installations are ever the same, which keeps the job interesting and challenging. There’s a real sense of satisfaction in completing the fit to a high standard and seeing the finished result, especially knowing the customer is happy and impressed with the work that was completed whilst solving their problem with care.
On a typical day, I install windscreens and make sure they’re fitted safely and correctly to a fitting standard. After installation, I carry out ADAS recalibrations to ensure all driver assistance systems are working as they should. I also assess and repair stone chips where possible to meet the British standards and fit body glass when required. The role requires attention to detail, accuracy, and a good understanding of modern vehicle technology.
What may surprise people is that I work in a role traditionally seen as male-dominated. As a female in the industry, it’s not always what people expect. However, I am trained to the same standard as my colleagues and carry out the role with the same level of skill. My experience has shown that ability is defined by training, dedication and work ethic, not by gender.
The key skills I use in my role include strong problem-solving abilities, as no two jobs are ever the same. Each vehicle can present different challenges, so being able to assess situations quickly and find effective solutions is essential. Teamwork is also extremely important, as working with colleagues ensures jobs are completed efficiently, safely, and to a high standard.
I am ADAS trained, which enables me to carry out accurate vehicle recalibrations following windscreen installations, ensuring all driver assistance systems function correctly. In addition, I take pride in maintaining a strong work ethic. Providing customers with a high-quality service and ensuring they are fully satisfied with the overall outcome is a key part of my role.
The automotive sector is evolving in many exciting ways. One of the most positive changes is the increasing diversity within the industry, with more females entering roles that have traditionally been male-dominated, something I find particularly encouraging. At the same time, advancements in equipment and technology are making jobs more efficient and safer for everyone, regardless of experience or background. These developments make it an exciting place to work.
I would strongly encourage anyone considering a career in the automotive industry to go for it. It’s a field full of opportunities to learn, grow, and develop a wide range of practical skills. The work is hands-on, challenging, and constantly evolving, which keeps every day interesting. A career in automotive opens doors to long-term progression and new experiences. Taking that step can be incredibly rewarding, both professionally and personally.
Since becoming a windscreen technician, I’ve had the incredible opportunity to compete in the “Best of Belron” competition. I won our regional final and progressed to the UK final as the only proficient technician from my team. Competing at that level was both challenging and exciting, and reaching the UK final gave me a real sense of pride and accomplishment. It was a validation of my skills, dedication, and work ethic, and it has motivated me to continue pushing myself, learning, and striving for excellence in every aspect of my career and I’m sure I will put myself forward for it again in the future.
